Quick Links

 

Technical Support 

If you are having  technical problems (eg. need help logging on to the online classroom or are experiencing audio problems ), read the 'New User's Manual' for further assistance.

(Note that in the 'New User's Manual', you will also find out how to use the different tools in our virtual classroom.)

 

Billing and Payment 

For questions on pricing or your account,  email us at sales@firstclasselearning.com .

 

Trouble-Shooting  

Try our Trouble-Shooting section for easy to follow tips. Browse the Frequently Asked Questions to find the answers that you are looking for.

 

 

We also have a Skype account. You may contact us by adding the username: firstclasselearning to your contact list. Then give us a call using Skype.

 

 

 
 

 

Welcome to First Class e-Learning support.  

Our goal is  to provide you with support services that will help you get started and to ensure that  your experiences with us go as smoothly as possible. 

Click here (Electa Live Support) to get help with the virtual classroom.

You may also contact the Electa support line by posting a support ticket directly to the eLecta Live Support Team. Choose the category and describe your issue. Please give as many details as possible so that they can quickly and successfully resolve your issue.

 


Need to talk to a live representative?

Do you have a question or a concern that you'd like to discuss ? Please call 709 579 6282 and get quick answers. You will get a live representative to respond to your questions. Our hours are 9 am to 9 pm daily. (Newfoundland Time). Should you call outside those hours, please leave a message giving your name, telephone number and a short summary describing your concern  and we will get back to you as soon as possible.

 

By Email 

If you prefer, you may write us at fcel@firstclasselearning.com to express your concerns.

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